WHOLESALE TERMS
ORDER MINIMUM
- FREE DELIVERY minimum 200 SGD
- SELF COLLECTION no minimum
ORDER, PAYMENT & DELIVERY TIMING
- ORDER & PAY BEFORE 3PM for next day collection or delivery within 3 working days
- ORDER & PAY AFTER 3 PM for day-after collection or delivery within 3 working days
PAYMENT
- BANK TRANSFER to DBS Current 072-011438-8
- PAYNOW to UEN 201901878E
- no cash or credit card
EXCHANGES
- PACKAGING DEFECTS within 3 days of delivery
- VISIBLE PRODUCT DEFECTS when unopened within 3 days of delivery
- HIDDEN PRODUCT DEFECTS identifiable only when opened
- EXPIRING PRODUCTS invoiced within 2 months of expiry date
- if approved on a case basis, refunds will be in the form of credit notes, not cash
PRICING & DISCOUNTS
- RECOMMENDED RETAIL PRICE (RRP) is the price displayed on this page before discount
- MINIMUM ADVERTISED PRICE (MAP) is the minimum price that all retailers are allowed to display, kindly refer to table on the right
- 5% OFF MAP FOR SUBSCRIPTIONS allowable for online stores with subscribe function
- PAWSMITH PROMOTIONS islandwide promotions updated on the Promotions tab above this
- CUSTOM STORE PROMOTIONS kindly approach your sales manager