CONSCIOUS PURVEYOR OF PET SUPPLIES

FAQ

WEBSITE

How can I view & purchase your products?

Open tab

PAWSMITH & friends is a distributor that sells wholesale to retail stores.

For valued customers, kindly head over to our list of retail partners to view and purchase our products.

How can I create an account?

Open tab

PAWSMITH & friends is a distributor that sells wholesale to retail stores.

If you are a retailer keen to carry our brands in your store, kindly register here.

For valued customers, kindly head over to our list of retail partners to view and purchase our products.

PRODUCTS

Can you help with a product I purchased?

Open tab

First up, thank you for purchasing our products! We're most definitely here to help if you didn't manage to get a resolution from the retailer which you purchased from.

Kindly contact us here to let us know how we can help.

WHOLESALE

What are your wholesale terms?

Open tab

You will be able to view wholesale terms once you have registered as a retail partner and an account invitation has been emailed to you.

For easy accessibility, our WHOLESALE TERMS are available on every product page in a tab below the images.

This includes information on ordering, payment, delivery, exchanges and pricing.

What to do if I don't have all the required information for registration?

Open tab

We understand that sometimes, it's a chicken and egg situation.

If you are just setting up your store and don't have your complete business profile yet or are a store outside of Singapore with varying documentation, simply contact us here and we'll assist you with your registration.

What countries do you serve?

Open tab

PAWSMITH & friends is located in Singapore and serves Asia.

All Asian retailers are welcome to register here. We will review your registration and either send you an account invitation to order wholesale from this website or put you in touch with the local PAWSMITH & friends team in your country.

Every brand has a different set of territories that we represent them in, so your location will determine which brands you will be able to purchase from us.

If you are a retailer not located in Asia, kindly contact us here and we'll do our best to help point you in the right direction.

Close (esc)

Popup

Use this popup to embed a mailing list sign up form. Alternatively use it as a simple call to action with a link to a product or a page.

Age verification

By clicking enter you are verifying that you are old enough to consume alcohol.

Search

YOUR CART

Your cart is currently empty.
Shop now